Cookies Policy

1. Introduction

This Cookies Policy explains how Khelvorneph ("we," "us," or "our") uses cookies and similar tracking technologies on our website at khelvorneph.world (the "Website"). This policy provides detailed information about the types of cookies we use, their purposes, and how you can manage your cookie preferences.

By continuing to use our Website, you consent to our use of cookies in accordance with this policy. If you do not agree with our use of cookies, you should adjust your browser settings or refrain from using our Website.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners. They help websites remember your actions and preferences over a period of time, so you don't have to keep re-entering information whenever you return to the site or navigate between pages.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser and are used when you return to the website. Session cookies are temporary and are deleted when you close your browser.

3. Types of Cookies We Use

We use different categories of cookies on our Website, each serving specific purposes:

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms. Without these cookies, some parts of the Website may not work correctly.

Examples:

• Session management cookies that keep you logged in
• Security cookies that authenticate users and prevent fraud
• Cookie consent cookies that remember your cookie preferences
• Load balancing cookies that distribute traffic across servers

Legal Basis: These cookies are necessary for the performance of our contract with you and for the legitimate operation of our Website.

Retention Period: Session cookies are deleted when you close your browser; persistent cookies typically last up to 12 months.

3.2 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. They allow us to count visits, identify traffic sources, and measure website performance so we can improve user experience.

Examples:

• Google Analytics cookies that track page views, session duration, and bounce rates
• Heatmap cookies that show where users click and scroll on pages
• A/B testing cookies that help us test different versions of pages
• Error tracking cookies that help us identify and fix technical issues

Legal Basis: Your consent, which you can withdraw at any time.

Retention Period: Typically 24 months, after which data is anonymized or deleted.

Third-Party Providers: Google Analytics, Hotjar, and similar analytics platforms.

3.3 Marketing and Advertising Cookies

These cookies are used to track visitors across websites and display advertisements that are relevant and engaging. They may be set by us or by third-party advertising networks with our permission. They help us measure the effectiveness of our advertising campaigns.

Examples:

• Retargeting cookies that show you relevant ads on other websites
• Social media cookies that enable sharing and track engagement
• Conversion tracking cookies that measure ad campaign performance
• Personalization cookies that customize content based on your interests

Legal Basis: Your consent, which you can withdraw at any time.

Retention Period: Typically 12-24 months, depending on the specific cookie.

Third-Party Providers: Google Ads, Facebook Pixel, LinkedIn Insight Tag, and similar advertising platforms.

3.4 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and region. They may be set by us or by third-party providers whose services we use on our pages.

Examples:

• Language preference cookies
• Region or location cookies
• User interface customization cookies
• Video player cookies

Legal Basis: Your consent or our legitimate interest in providing enhanced functionality.

Retention Period: Typically 12 months.

4. First-Party and Third-Party Cookies

We use both first-party and third-party cookies on our Website:

4.1 First-Party Cookies

First-party cookies are set directly by our Website and can only be read by us. We use first-party cookies for essential website functions, analytics, and to remember your preferences.

4.2 Third-Party Cookies

Third-party cookies are set by domains other than our Website. We use third-party cookies for analytics, advertising, and social media integration. These cookies may track your browsing activity across multiple websites.

Third-party services we use include:

• Google Analytics: Website analytics and performance measurement
• Google Ads: Advertising and conversion tracking
• Facebook: Social media integration and advertising
• Payment Processors: Secure payment processing (e.g., Stripe, PayPal)

Each third-party provider has its own privacy policy governing the use of cookies. We recommend reviewing their policies to understand how they collect and use your information.

5. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

5.1 Web Beacons (Pixels)

Web beacons are tiny graphics with unique identifiers embedded in web pages and emails. They are used to track whether you have viewed a particular page or opened an email, and to collect information about your device and browser.

5.2 Local Storage

Local storage allows websites to store data locally on your device. Unlike cookies, local storage data does not expire and is not automatically sent to the server with every request. We use local storage to improve website performance and remember your preferences.

5.3 Session Storage

Session storage is similar to local storage but is cleared when you close your browser tab. We use session storage for temporary data needed during your browsing session.

5.4 Device Fingerprinting

Device fingerprinting collects information about your device configuration (browser type, screen resolution, installed fonts, etc.) to create a unique identifier. We may use device fingerprinting for fraud prevention and security purposes.

6. Purposes of Using Cookies

We use cookies for the following purposes:

6.1 Essential Website Operations

• Enabling core website functionality and navigation
• Authenticating users and maintaining secure sessions
• Remembering items in your shopping cart
• Processing orders and payments securely
• Preventing fraud and ensuring website security

6.2 Performance and Analytics

• Analyzing how visitors use our Website
• Measuring website traffic and user engagement
• Identifying popular content and navigation patterns
• Testing new features and improvements
• Troubleshooting technical issues and errors

6.3 Personalization

• Remembering your language and regional preferences
• Customizing content based on your interests
• Providing personalized product recommendations
• Remembering your cookie consent preferences

6.4 Marketing and Advertising

• Displaying relevant advertisements on our Website and other sites
• Measuring the effectiveness of advertising campaigns
• Retargeting visitors who have shown interest in our products
• Limiting the number of times you see the same advertisement
• Tracking conversions and sales from advertising

7. Managing Your Cookie Preferences

You have several options for managing cookies and controlling how they are used:

7.1 Cookie Consent Banner

When you first visit our Website, you will see a cookie consent banner that allows you to:

• Accept All: Consent to all cookies, including analytics and marketing cookies
• Reject: Decline non-essential cookies (only strictly necessary cookies will be used)
• Cookie Settings: Customize your preferences by selecting which cookie categories to enable

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our Website.

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View and delete cookies stored on your device
• Block all cookies or only third-party cookies
• Clear cookies when you close your browser
• Receive notifications when cookies are set

Browser-specific instructions:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that blocking or deleting cookies may affect your ability to use certain features of our Website and may result in a degraded user experience.

7.3 Third-Party Opt-Out Tools

You can opt out of third-party advertising cookies through industry opt-out programs:

• European Interactive Digital Advertising Alliance (EDAA): www.youronlinechoices.eu
• Network Advertising Initiative (NAI): www.networkadvertising.org/choices
• Digital Advertising Alliance (DAA): www.aboutads.info/choices
• Google Ads Settings: www.google.com/settings/ads

7.4 Mobile Device Settings

Mobile devices offer settings to limit ad tracking:

• iOS: Settings > Privacy > Tracking > Allow Apps to Request to Track (disable)
• Android: Settings > Google > Ads > Opt out of Ads Personalization

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universal standard for how websites should respond to DNT signals. Our Website does not currently respond to DNT signals, but you can use the cookie management options described above to control tracking.

9. Cookies and Personal Data

Some cookies may collect personal data, such as your IP address or unique identifiers. The collection and processing of personal data through cookies are governed by our Privacy Policy and applicable data protection laws, including GDPR.

Under GDPR, you have rights regarding your personal data, including:

• The right to access your personal data
• The right to rectify inaccurate data
• The right to erasure (right to be forgotten)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

For more information about how we handle your personal data, please refer to our Privacy Policy.

10. International Data Transfers

Some of the third-party services we use may transfer and process cookie data outside the European Economic Area (EEA). When this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data in accordance with GDPR requirements.

11. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Display a notice on our Website
• Request your consent again if required by law

We encourage you to review this Cookies Policy periodically to stay informed about how we use cookies.

12. Contact Information

If you have any questions or concerns about our use of cookies or this Cookies Policy, please contact us:

Khelvorneph
Koningin Wilhelminaplein 13
1062 HH Amsterdam, Netherlands
Phone: +31 20 709 9000
Email: partners@khelvorneph.world

We will respond to your inquiry within 30 days.

13. Detailed Cookie List

Below is a detailed list of cookies we use on our Website:

Strictly Necessary Cookies

Analytics Cookies

Marketing Cookies